All of our fitness programs come with a money back guarantee if you do not reach your goals that you and Under One Love decide and commit to, together. These goals are set upon our initial meeting whether in person or by video conference. These goals must be reached within the amount of days according the program you select, from the time you start. For example: if you are on the weekly or monthly program and are paying as you go, this guarantee is only upheld in the circumstances that you complete 90 consecutive exercise days. The guarantee does not fall in to place in the event of taking time off from 90 consecutive exercise days. However, the fulfillment of this guarantee is ultimately up to our discretion and is fully dependent on your cooperation and ability to follow our instruction throughout your selected program.
If at anytime you cannot continue for any reason or do not want to continue and would wish to conclude the program you have selected and payed for, Under One Love will keep the dollar amount according to the time they have spent with you up to the point of your decision to terminate. Under One Love will refund you the remaining balance of the total price you have purchased your program for, after they have deducted said amount.